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Payment Methods
Bank Deposit: In this case, it is necessary to include your order number in the payment reference, as well as attach the payment receipt to the email: info@urbanmusesco.com.
Otherwise, the order cannot be shipped.
If payment is not made within 48 hours, the order will be canceled, and the product will be released
If there is a transfer fee imposed by the bank, you will bear the cost; otherwise, the payment will be refunded, and the order will not be shipped.
National Bank of Greece
IBAN : GR6201101320000013200833138
IRIS TRANFER : 6958474275
Account Holder : ΚΩΝΣΤΑΝΤΙΝΑ ΧΑΤΖΑΚΗ (KONSTANTINA D. CHATZAKI)
Credit card: You can use Visa, MasterCard or Maestro cards as payment method.
Payment transactions are processed through our bank, which is responsible for managing your card details. Our company does not handle or store your banking information.
If your card issuer does not approve the payment, we will not be liable for any delay.
Guest Checkout: This website also allows purchases via the “Guest Checkout” feature. This method only requires the necessary details to process your order.
Once the purchase process is completed, you will have the option to register as a member or continue as a non-registered user.
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Payment process
Once you have selected all the products you wish to purchase, they will be added to your shopping cart, and the next step is to proceed with the order and make the payment.
To do this, you must follow the purchase process steps, filling in or verifying the information requested at each step. During the purchase process, before payment, you can modify your order details.
When you click the “Place Order” button, you confirm your order and you will place your payment.
You will immediately receive a confirmation email with your order details.
When your order has shipped, you will receive a second email with your shipping details and the shipping number.
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The price of each product will be as stated on our website at all times, except in cases of obvious error. We always strive to ensure that all prices on the website are accurate; however, errors may occur.
If we discover an error in the price of any product you have ordered, we will inform you as soon as possible and give you the option to reconfirm the order at the correct price or cancel it.
If we are unable to contact you, we will consider the order canceled and refund any amount you have paid in full.
The prices on our website include VAT but not shipping costs, which are added to the total price. Prices may change at any time, and we reserve the right to do so.
In case you want to cancel your order, you must inform us within twenty four (24) hours from its registration if the order has not yet been shipped and we will inform you via e-mail or phone call about when the money will be deposited in your card.
Value Added Tax (VAT): Under current regulations and legislation, all purchases made through this website are subject to Value Added Tax (VAT).
According to Chapter I of Title V of Directive 2006/112/EC of the European Council of 28 November 2006 on the common system of value-added tax, as incorporated into Greek VAT law, the place of supply will be considered the Member State of the address where the products are to be delivered (Greece), and the applicable VAT rate in Greece will be applied.
